Search Results

At EIS, we take immense pride in providing cutting-edge solutions to law enforcement agencies, empowering them to streamline their operations and enhance efficiency. Today, we're thrilled to share the testimonial of Lt. Brad O'Dell, who has been an EIS customer since 2013. Lt. O'Dell's agency utilizes our RMS, JMS, and Civil software, finding them to be invaluable tools in their day-to-day operations. What sets EIS apart for Lt. O'Dell is the ease of use of our systems. With intuitive interfaces and user-friendly features, our software makes it simple for law enforcement professionals to navigate and utilize effectively. Among Lt. O'Dell's favorite features are the property management capabilities and the ability to barcode and label evidence, facilitating seamless tracking and management of crucial assets. This functionality not only improves organization but also ensures accountability and chain of custody, critical aspects of evidence management in law enforcement. Additionally, Lt. O'Dell highlights the strength of our JMS system, which offers a wide range of features and integrations tailored to the needs of law enforcement agencies. From applying wristbands to adults in custody to using barcode scanning for documenting checks, our JMS system simplifies and streamlines processes, particularly for deputies working shifts requiring real-time documentation. Another aspect that Lt. O'Dell values is our exceptional customer service. He emphasizes the ease of reaching our support team and the prompt resolution of issues and queries. With many EIS staff members boasting previous experience in public safety or familiarity with our systems, our support team possesses the knowledge and empathy needed to address agencies' needs effectively. In conclusion, Lt. Brad O'Dell's testimonial underscores the commitment of EIS to providing innovative solutions that empower law enforcement agencies to fulfill their missions effectively. With user-friendly interfaces, robust features, and unparalleled customer support, EIS remains dedicated to supporting our customers and helping them succeed in their crucial work. We extend our heartfelt gratitude to Lt. Brad O'Dell for sharing his experiences, and we look forward to continuing our partnership and serving the needs of law enforcement agencies across the nation. If you're interested in learning more about how EIS solutions can benefit your agency, don't hesitate to reach out to us. We're here to support you every step of the way.

[Melanie], I wanted to take a moment to express my gratitude for meeting with me today. It was truly a pleasure to have the opportunity to discuss EIS/MERGE with you and to benefit from your guidance and expertise. Your assistance and willingness to share your knowledge were invaluable to me. I genuinely appreciate the time you took out of your busy schedule to educate me on the subject matter. Your professionalism, patience, and dedication were evident throughout our conversation, and I am truly grateful for your support. I want to emphasize how much I value your expertise and the insights you provided. Your input has been instrumental in helping me gain a deeper understanding, and I am confident that I will be able to apply what I've learned in my future endeavors. Once again, thank you for your time and for generously sharing your knowledge with me. I look forward to our continued collaboration and to learning more from you in the future. Lourdes Alfaro Hialeah Police Department, Records Unit

We are excited to announce that Executive Information Services (EIS) will be attending the 2024 Oregon Association of Chiefs of Police (OACP) Annual Conference, held from April 16th to 19th at the Pendleton Convention Center in Pendleton, Oregon. This event brings together law enforcement professionals from across the state to network, share insights, and explore innovative solutions to enhance public safety. As a trusted public safety software solutions provider, EIS is proud to attend. We will be hosting a booth at the trade show, where attendees can learn about our cutting-edge RMS (Records Management System), Mobile Digital Computing (MDC), and Computer Aided Dispatch (CAD) solutions tailored specifically for law enforcement agencies. Our team will be on hand to showcase the features and capabilities of our software, highlighting how they can streamline operations, improve efficiency, and empower officers in the field. Whether it's accessing critical information on the go with our Mobile solution or optimizing dispatch workflows with our CAD system, EIS is committed to providing comprehensive solutions that meet the evolving needs of law enforcement agencies. In addition to showcasing our products, we are excited to connect with law enforcement professionals from Oregon and beyond. EIS currently partners with many agencies in Oregon, and we are eager to continue building strong relationships within the state's law enforcement community. Attending the OACP Annual Conference allows us to engage with agencies, understand their unique challenges, and demonstrate how EIS solutions can address their needs effectively. We look forward to productive discussions, insightful conversations, and the opportunity to collaborate with agencies to enhance public safety across Oregon. If you're attending the 2024 OACP Annual Conference, be sure to stop by the EIS booth at the trade show to learn more about our RMS, Mobile, and CAD solutions. We're here to support you in your mission to protect and serve your communities. Thank you for your continued partnership and support. We look forward to seeing you in Pendleton!

In today's interconnected world, the threat of cyber-attacks looms large, posing significant risks to agencies like yours. At EIS, we recognize the critical importance of fortifying your digital infrastructure against potential threats, which is why we're highlighting the necessity of a robust Cyber Attack prevention plan. Why You Need a Cyber Attack Prevention Plan: Protect Your Agency: Safeguard sensitive data from a myriad of cyber threats, including ransomware, malware, and data breaches. Ensure Agency Continuity: A comprehensive backup plan ensures minimal downtime and swift recovery from cyber incidents, enabling seamless operations even in the face of adversity. Stay Ahead of Threats: Proactively addressing cybersecurity risks helps your agency stay one step ahead of cybercriminals, reducing the likelihood of falling victim to malicious attacks. How Executive Information Services Can Help: At EIS, we are dedicated to supporting you in safeguarding your agency's digital assets. Our experienced team is ready to assist you in setting up a robust recovery system tailored to your unique needs. With our expertise and support, you can rest assured that your agency is well-equipped to combat cyber threats effectively. Don't Wait, Act Now: Don't wait until it's too late to fortify your agency's defenses against cyber threats. Take proactive steps today by reaching out to us for a customized system and quote. Schedule a consultation with our team to explore how we can tailor solutions to meet your specific cybersecurity needs.

Are you looking to enhance your agency's communication capabilities while meeting legal victim notification requirements? Look no further than the Citizen Information Service (CIS) Application, a powerful add-on to the RMS (Records Management System) designed to revolutionize email notifications. What is the CIS Application? The CIS Application serves multiple purposes within the RMS framework: Public Relations Medium: It acts as a platform for agencies to engage with the public and stakeholders effectively. Legal Victim Notification: CIS assists agencies in meeting legal requirements for victim notifications. Cost Reduction: By utilizing electronic communication, CIS helps agencies reduce media distribution costs associated with traditional notification methods. Unlike traditional fixed email notifications, CIS offers flexibility and configurations. Leveraging the workflow rules engine embedded within the RMS system, CIS adapts to your agency's unique needs seamlessly. How Does Email Notification with RMS Work? Operating through electronic communication via email, CIS continuously monitors incident and report processing within the RMS. It enables agencies to send customizable emails to various stakeholders involved in a case, such as victims, witnesses, or offenders. These emails can contain crucial information such as victim assistance details, court times, addresses, and property notification letters. Why Choose CIS? Streamlined Communication: CIS streamlines communication processes, ensuring timely and accurate notifications to stakeholders. Cost-Efficiency: By reducing reliance on traditional media distribution methods, CIS helps agencies save on operational costs. Customizability: Tailored email templates and configurable settings allow agencies to adapt CIS to their specific notification requirements. Questions? Are you interested in incorporating the CIS Application to get an email notification with RMS? Reach out to our Support Team today to receive a personalized quote and learn how CIS can optimize your agency's email notification process.

As a leading provider of public safety software solutions, Executive Information Services (EIS) takes great pride in our longstanding partnerships with agencies committed to serving their communities. Today, we are honored to share a testimonial from one such partner, Faviola Chadiez, a Records Manager for an agency in Southern California, who has been with EIS since the mid-90s. Faviola's agency relies on several key EIS products to streamline its operations and enhance efficiency. These include the Records Management System (RMS) with the Property Management Module, Mobile Digital Computing (MDC), Computer Aided Dispatch (CAD), and the Citizen Service Portal (CSP). One standout feature that Faviola highlights is the comprehensive incident module within the RMS. This module is programmed to collect all relevant data from a single case, providing a centralized repository that makes information retrieval seamless. This feature not only makes it easy to find necessary information but also significantly boosts efficiency by allowing Faviola and her team to see everything happening with a case at a glance. Moreover, Faviola and her team utilize the reporting capabilities of the RMS to analyze crime trends in their city. They can generate reports and graphs that are narrowed down by time and day of the week, providing valuable insights into when and where certain types of crimes are occurring. This data-driven approach enables them to allocate resources more effectively, ultimately enhancing the level of service they provide to their community. Faviola expresses her gratitude to EIS for our unwavering support throughout the years. She appreciates our commitment to staying current with new developments in technology, particularly concerning NIBRs. By keeping pace with evolving technological advancements, EIS ensures that Faviola's agency and others like it can continue to leverage cutting-edge tools to fulfill its mission of ensuring public safety. At EIS, we are dedicated to empowering agencies like Faviola's with innovative solutions that make a tangible difference in their ability to serve and protect their communities. We thank Faviola for her continued partnership and trust in EIS, and we remain committed to supporting agencies in their pursuit of public safety excellence. If you'd like to learn more about our Public Safety Software options or schedule a demo, contact our Sales team.

We want to bring your attention to a crucial update from Microsoft that may impact the performance of your SQL Server. In a recent article on CSO Online, it was reported that Microsoft is disabling old TLS versions in Windows, which could potentially lead to SQL Server failures if not addressed proactively. Summary: Microsoft's TLS Update Microsoft has taken a significant step towards enhancing security by disabling older TLS versions in Windows. This move is part of an ongoing effort to strengthen the security protocols used across its products. While this is a positive development in terms of cybersecurity, it might result in SQL Server failures for those still relying on outdated TLS configurations. What it Means for SQL Server Users For those utilizing SQL Server, especially on older configurations, this update may lead to disruptions if not addressed promptly. As Microsoft disables support for TLS 1.0 and TLS 1.1, SQL Server instances that rely on these outdated protocols may encounter connectivity issues, impacting the overall performance and accessibility of your database. What You Can Do To ensure the continued smooth operation of your SQL Server, it is imperative to take proactive measures. Microsoft recommends upgrading to a version that supports TLS 1.2 or later. This may involve updating your SQL Server instance, adjusting settings, and ensuring that your applications are compatible with the updated TLS protocols. How Executive Information Services Can Help At EIS, we understand the importance of maintaining seamless operations for your agency. If you are an EIS software user relying on SQL Server, you can contact our Support Team for server migration proposals. For more detailed information on Microsoft's TLS update and its implications for SQL Server, we encourage you to read the full article here.

We are excited to bring you the latest enhancement from Executive Information Services (EIS) that is designed exclusively for you - the Private Web Jail Viewer! What's New? The Private Web Jail Viewer is a groundbreaking addition to our suite of offerings, providing your team and extended partners with seamless access to inmate data without the need for full Jail Management Systems access. In this controlled environment, your agency will experience reduced inquiries from probation officers, court team members, and local law enforcement officials. Your Agency, Your Control Empower your agency with the Private Web Jail Viewer feature, allowing you to select administrators and users who can access specific Jail Management System (JMS) data. Authorized users will securely log in using unique usernames and passwords, gaining access to a customized landing page tailored to their Booking Search queries. Explore Inmate Details with the Web Jail Viewer Once logged in, users can dive into comprehensive inmate details, including: Charges/Holds Alias Financials Scars/Marks/Tattoos Housing Contacts KSEP Have Questions? If you have any inquiries about our new Web Jail Viewer or any other EIS software, or if you're interested in learning about our special 35th Anniversary pricing for the Web Jail Viewer, our dedicated EIS Support Team is here to assist you.

Amanda Basnight speaks about being an EIS client from South Carolina since 2018. The Agency she works for has been using EIS's Records Management System (RMS), Jail Management System (JMS), Civil Process Management (Civil), and Civil's Mobile Digital Computing (MDC). Pre-book is one of their favorite features. Officers can start the booking process in their cars immediately after detaining their suspect. Also, surrounding Agencies that use their jail facilities can use the pre-book feature too. It helps with time management and makes the process easier. EIS system is intertwined. There is no need to worry about duplicating data entries because the software combines everything together - like using RMS to take a "sneak peek" into the JMS system. If you'd like to learn more about our Public Safety Software options or schedule a demo, contact our Sales team.

As we turn the page to a significant milestone, marking 35 years of service in the public safety industry, I am filled with immense gratitude and pride. On behalf of the entire Executive Information Services (EIS) team, I thank each of you for your unwavering support and trust in our services. Reflecting on our journey, it is evident that our success is not solely ours but a shared achievement with you, our esteemed customers. From our modest beginnings in 1989, EIS has evolved, adapting to the dynamic changes in technology and business needs. Our commitment to delivering top-notch public safety software and services has been unwavering, and it is this dedication that has fostered strong, lasting relationships with you. The landscape of law enforcement, corrections, emergency medical, and fire services has undergone profound changes over the past three and a half decades. As pioneers in this field, we have embraced these changes, continuously innovating, and enhancing our offerings to meet and exceed your expectations. The diverse challenges and unique needs have enriched the journey you brought to us, enabling us to grow and refine our expertise. As we celebrate this milestone, it is an opportune moment to reaffirm our commitment to our partners. We are excited to continue this journey, equipped with cutting-edge technology, a skilled team, and a deep understanding of your evolving needs. Our focus remains steadfast on providing exceptional service, innovative solutions, and valuable insights to aid your success. Looking ahead, we are enthusiastic about the future and the opportunities it presents. We remain dedicated to being a trusted partner in your growth and success. Your feedback and suggestions have been instrumental in shaping our services, and we eagerly anticipate continuing this collaborative journey. Please, like and follow our Facebook or LinkedIn pages to stay updated with us throughout our celebration this year! Thank you once again for being an integral part of our story. We look forward to celebrating many more milestones with you. Warm regards, Justin Davis Head of Executive Information Services (EIS)

Streamlining Operations and Enhancing Safety with Records Management Systems In the fast-paced world of law enforcement, every second counts. From responding to emergencies to managing critical information, officers need tools that enable them to work efficiently and effectively. This is where Records Management Systems (RMS) come into play, serving as invaluable assets for law enforcement agencies. In this blog post, we'll explore how an RMS can revolutionize the way law enforcement officers carry out their duties, enhancing public safety and operational efficiency. Law enforcement agencies face a myriad of challenges in their day-to-day operations, ranging from crime prevention to case management. Amidst these challenges, the need for streamlined processes and comprehensive data management becomes paramount. This is where an RMS steps in, providing a centralized platform for managing records, dispatching resources, and facilitating communication among officers. Streamlining Data Management One of the primary functions of an RMS is to streamline data management within law enforcement agencies. From incident reports to arrest records, an RMS serves as a centralized repository for storing and accessing critical information. With the ability to quickly search and retrieve data, officers can access the information they need in real time, whether they're in the field or at the station. An RMS also facilitates seamless collaboration between departments by allowing officers to share information securely. This ensures that relevant data is accessible to all authorized personnel, enhancing situational awareness and enabling more informed decision-making. Enhancing Operational Efficiency Law enforcement officers often find themselves juggling multiple tasks simultaneously, from responding to calls for service to conducting investigations. An RMS streamlines these processes by automating routine tasks and workflows. For example, officers can use the system to generate reports, schedule patrols, and track case progress, freeing up valuable time that can be allocated to more pressing matters. Furthermore, an RMS integrates with other law enforcement tools, such as CAD (Computer-Aided Dispatch) systems and mobile applications, creating a seamless ecosystem that enhances operational efficiency. This interoperability ensures that critical information is shared across platforms in real time, allowing officers to respond promptly to emergencies and coordinate resources effectively. RMS Empowers Law Enforcement Decision-Making In the dynamic environment of law enforcement, timely and informed decision-making is essential. An RMS provides officers with access to comprehensive data analytics and reporting tools, enabling them to identify trends, allocate resources efficiently, and prioritize initiatives based on actionable insights. By leveraging the analytical capabilities of an RMS, law enforcement agencies can proactively address emerging threats and allocate resources strategically, ultimately enhancing public safety and community well-being. Ensuring Data Security and Compliance The sensitive nature of law enforcement data underscores the importance of robust security measures and regulatory compliance. An RMS employs advanced encryption and access controls to safeguard sensitive information, ensuring that it remains protected from unauthorized access or tampering. Moreover, an RMS helps law enforcement agencies comply with regulatory requirements and industry standards, such as CJIS (Criminal Justice Information Services) security policy. By adhering to these standards, agencies can mitigate risks and maintain the trust and confidence of the communities they serve. In conclusion, Records Management Systems (RMS) play a pivotal role in empowering law enforcement officers to carry out their duties more efficiently and effectively. By streamlining data management, enhancing operational efficiency, and empowering decision-making, an RMS serves as a cornerstone of modern law enforcement tools. Moreover, by ensuring data security and regulatory compliance, an RMS instills trust and confidence in the communities served by law enforcement agencies. As technology continues to evolve, the role of RMS in law enforcement will only become more vital, driving innovation and advancing public safety initiatives.

"I had the pleasure of working with Melanie, and EIS, during the Dunnellon Police Department's personnel transition. Melanie, and the rest of the EIS team, were extremely helpful during this challenging transition. Melanie's knowledge of the RMS system was exceptional and she continues to lend a helping hand at a moment's notice. Melanie is knowledgeable, considerate, and most importantly a genuine professional. It has been a pleasure working with Melanie and EIS." T. Christian Smith, Dunnellon PD