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  • Computer Aided Dispatch | EIS | Public Safety Software

    LIVE SUPPORT Overview Computer Aided Dispatch Complete Command and Control With our Public Safety CAD solution, you have the power to command. Our Public Safety CAD is a comprehensive, easy-to-use command and control computer-assisted dispatching system that delivers the functionality required to meet the increasingly complex demands of public safety communications. The EIS Computer Aided Dispatch system was designed with the understanding that saving a life and ensuring officer safety may depend upon the accuracy and timeliness of the information. EIS/CAD enables the communications center to manage calls supporting Police, Fire, and EMS, in a high-performance, multi-user, multi-agency, multijurisdictional environment. Dispatchers have immediate access to mission-critical information including real-time call updates, unit location, call status, special instructions, premises history and information, as well as automatic alerts on wanted or missing persons, integrated State and NCIC queries, duplicate call notifications, and operational recommendations are all a base part of the system. The system can function with separate or integrated call-taking operations. EIS CAD integrates with E911 systems and includes E911 Phase II capabilities; including reverse geocoding and mapping. The Public Safety CAD system integrates with other EIS products, including police and fire records management systems. It fully supports mobile digital communications, E911, and external state and national switching systems. Benefits Modules Features Benefits Streamlined Our Public Safety CAD streamlines operations and improves efficiency for multi-disciplines, like, Law, Fire, EMS, and More. Complete If you want soemthing specific that isn't available, we can create it to suit your exact needs Full-Time Support Our in-house support team can answer your questions 24 hours a day, 7 days a week, 365 days a year. Flexible Configuration Functions and features can be tailored to emulate the specific operational practices of the agency. Benefits Modules Modules DIGITAL DISPATCHING Easy to Use – intuitive & straightforward graphical user interface, engineered to provide rapid and accurate access to all system functions. Our Public Safety CAD provides multiple interface options for most functions. Dispatchers can choose Mouse or Keyboard actions, including Drag-and-Drop, Hot Keys, Command Line, and Pop Open forms. Integration with Dispatch Technologies - Includes a sophisticated interface engine that provides data integration with a wide variety of systems, saving time and reducing errors. Interfaces include e911, NCIC/NLETS, TDD, ProQA, CAD-CAD connectors, and much more. Mapping, AVL, and Geographic Services – CAD couples geocoding and mapping displays into a single platform. The system utilizes the ESRI engine as the basis of situational map displays, address validation, and unit tracking, and supports E911 Phase I and II. Multi-Agency/Cross-Jurisdictional Data Sharing - designed to eliminate the constraints of agency/jurisdictional boundaries, and to support multi-agency data collaboration and data sharing. WEB & MOBILE ACCESS Mobile and SmartPhone Access – CAD supports the WRS product, allowing real-time access to CAD information from any browser-enabled device. Provides active call details, unit history, formatted CAD status monitors, and closed call history recall. Comprehensive Reporting – Built on SSRS, Intelligent reports and informational displays provided throughout the records environment, fully customizable displays and printouts-, end user report development tools. General System Features Incident Management Multi-Jurisdictional CAD (Law/Fire and EMS) CAD-2-CAD (C2C) Multi-Center Communications. Web and desktop CAD Status Resource Monitor PI & PII E-911 Interface Integrated NCIC/State/Regional Inquiry Emergency Routing of events Automated Run-Cards/Dispatch Recommendations Scheduled Events Tow Rotation Recommendations ProQA Integration Ready Reference Files/Personnel/Phone Lists Automatic Address Verification (ESRI) Unit status Maintenance Integrated Mobile Digital Integrated AVL/GPS Support Field Initiated Activity Silent Dispatch Rip and Run Integrated Safety Timers Alpha-Numeric/SMS Paging Extensive Reporting Case Number Management Map and Text Status Displays Features Other Features UNIT MANAGEMENT Quick Radio Log Feature Integrated Unit Safety Timers Complete Unit status Maintenance Supports mobile-equipped units REPORTING Full set of statistical management reports Fire run reports Mail out incident reports Complete incident report FIRE Apparatus move-ups and covering units Station and Unit Dispatching Pre-built run cards Generates complete run report Officer assignments Complete premise information MAPPING Displays all unit locations on the map at dispatch positions Displays all event locations on the map at dispatch positions Displays 911 call locations on the map at dispatch positions Fully E911 Phase II compliant Integrated AVL/Mobile Digital Support Assists in identifying duplicate calls and call trends Provides feature-rich, easy-to-use map displays for the dispatcher Map displays are specifically formatted and designed for dispatching responsibilities Tightly integrates map data into the CAD system; with system Geo-Coding, and uses the map attribute data as the primary source for address verification, response area definitions, unit recommendations, etc. Supports images associated with premise records; i.e. photos, floor plans, and other image data that may be important to responders Determines response areas used in unit recommendations from map polygon layers Separate layers are supported for each agency type Supports agency-defined layers INCIDENT MANAGEMENT Simultaneous Multiple Call management Alarm system interface Supports call taker and full dispatch positions Emergency Routing of Emergency Events Complete Phase I & Phase II E-911 Interface Integrated Location GeoCoding and Validation Agency-definable call types and default response parameters Flexible call location entry, including; Addresses, intersections, common place names, alias location names, mileposts, Lat & Long. Automatic area assignment Automated Dispatch Response Recommendations True Law, Fire, EMS, and other types of unit management True multiple agency support individual agency definable case numbers Quick officer-initiated activity features include; On-view incidents, personal contacts, and vehicle stops. Scheduled EventsAutomatic Display of Contact InformationRe-open closed call complete call activity logging Contact Call to Closure ...Integrated Dispatch Complete Command & Control With EIS/CAD, you have the power to command. Our Public Safety CAD is a comprehensive, easy-to-use command and control computer-assisted dispatching system that delivers the functionality required to meet the increasingly complex demands of public safety communications. Initiation - Response - Report - Approval - Investigations - Dissemination

  • Products | EIS | Public Safety Software

    LIVE SUPPORT Integrated Public Safety System Products Integrated, Multi-agency Information Management EIS provides a single integrated platform Public Safety Suite designed specifically for multi-agency, multi-jurisdictional agencies. Our products support the needs of Law Enforcement, Dispatch, Fire, and Corrections and consist of the core public safety applications and a wide range of supporting sub-systems and interfaces. All components are integrated into the common core products providing a single point of data entry across the complete Suite and supporting a common workflow. Information is passed effortlessly between system modules, and existing data is brought forward eliminating the need to re-key information increasing speed and accuracy. Record Management System (RMS) RMS2 is a new generation, high performance, COTS+ records management system providing complete data collection and records management capabilities for law enforcement agencies. Learn More > Jail Management System (JMS) The JMS provides a single entry, comprehensive inmate management system that makes real-time inmate information available to any system user from booking to release. Learn More > Computer Aided Dispatch (CAD) CAD is a comprehensive, easy-to-use command and control computer assisted dispatching system that enables the communications center to manage Law, Fire and EMS, in a high-performance, multi-user, multi-agency, multi-jurisdictional environment. Learn More > Mobile Digital Computing (MDC) MDC is a packaged wireless digital communications software application that supports mobile computing in the law enforcement and fire communities consisting of a number of specially designed client-server and web based software modules. Learn More > Civil Process Management Civil is a full function system that supports civil operations throughout the Department and compiles all process related information into single comprehensive management application. Learn More >

  • Civil Process | EIS | Public Safety Software

    LIVE SUPPORT Civil Process Management Integrated, Multi-Agency, Civil Management EIS/Civil is a full-function system that supports civil operations throughout the Department and compiles all process-related information into a single comprehensive management application. EIS/ Civil enables the agency to track each Civil Process from inception through final service and its return to court, including the initial process receipt, service assignment & tracking, money management, and completion of service. The system will ensure accurate accounting with a full feature built-in accounting capability with on-demand audit capability, and automatic fees and mileage calculations. The system includes integrated accounting, service management, printable service worksheet returns, and an integrated Web-based handheld component to support field operations for Public Safety agencies. Features & Benefits Features & Benefits FULLY TRACKS PROCESS & SERVICE INFORMATION COORDINATED SALES INFORMATION ACCOUNTABILITY & ONLINE AUDIT TOOLS TRACKS GARNISHMENT ACTIVITY INTEGRATION WITH EXTENDED SUITE GENERATES SERVICE DOCUMENTS MANAGES FINANCIAL FULL SERVICE ATTEMPT MANAGEMENT FULL-SOURCE DOCUMENT REPRODUCTION CONTROLS PROCESS SERVICE & SALES COMPREHENSIVE DATA SEARCH & RECALLS SUPPORT 3RD PARTY PROGRAMS FOR REPORTING Features End-to-End Civil Process ...Integrated Court - Papers - Assignment - Service - Return - 7 x 24 Receipt to Return of Service. We Have You Covered. From beginning to en d our Civil Process Management provides a comprehensive set of capabilities managing all aspects of the service, including integrated accounting, service management, printable service worksheets returns, and an integrated Web-based handheld component to support field operations – tailored to meet the needs of the agency. Contact

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Blog Posts (55)

  • EIS at the 2024 OACP Annual Conference

    We are excited to announce that Executive Information Services (EIS) will be attending the 2024 Oregon Association of Chiefs of Police (OACP) Annual Conference, held from April 16th to 19th at the Pendleton Convention Center in Pendleton, Oregon. This event brings together law enforcement professionals from across the state to network, share insights, and explore innovative solutions to enhance public safety. As a trusted public safety software solutions provider, EIS is proud to attend. We will be hosting a booth at the trade show, where attendees can learn about our cutting-edge RMS (Records Management System), Mobile Digital Computing (MDC), and Computer Aided Dispatch (CAD) solutions tailored specifically for law enforcement agencies. Our team will be on hand to showcase the features and capabilities of our software, highlighting how they can streamline operations, improve efficiency, and empower officers in the field. Whether it's accessing critical information on the go with our Mobile solution or optimizing dispatch workflows with our CAD system, EIS is committed to providing comprehensive solutions that meet the evolving needs of law enforcement agencies. In addition to showcasing our products, we are excited to connect with law enforcement professionals from Oregon and beyond. EIS currently partners with many agencies in Oregon, and we are eager to continue building strong relationships within the state's law enforcement community. Attending the OACP Annual Conference allows us to engage with agencies, understand their unique challenges, and demonstrate how EIS solutions can address their needs effectively. We look forward to productive discussions, insightful conversations, and the opportunity to collaborate with agencies to enhance public safety across Oregon. If you're attending the 2024 OACP Annual Conference, be sure to stop by the EIS booth at the trade show to learn more about our RMS, Mobile, and CAD solutions. We're here to support you in your mission to protect and serve your communities. Thank you for your continued partnership and support. We look forward to seeing you in Pendleton!

  • Strengthening Your Agency's Defenses: A Comprehensive Cyber Attack Prevention Plan

    In today's interconnected world, the threat of cyber-attacks looms large, posing significant risks to agencies like yours. At EIS, we recognize the critical importance of fortifying your digital infrastructure against potential threats, which is why we're highlighting the necessity of a robust Cyber Attack prevention plan. Why You Need a Cyber Attack Prevention Plan: Protect Your Agency: Safeguard sensitive data from a myriad of cyber threats, including ransomware, malware, and data breaches. Ensure Agency Continuity: A comprehensive backup plan ensures minimal downtime and swift recovery from cyber incidents, enabling seamless operations even in the face of adversity. Stay Ahead of Threats: Proactively addressing cybersecurity risks helps your agency stay one step ahead of cybercriminals, reducing the likelihood of falling victim to malicious attacks. How Executive Information Services Can Help: At EIS, we are dedicated to supporting you in safeguarding your agency's digital assets. Our experienced team is ready to assist you in setting up a robust recovery system tailored to your unique needs. With our expertise and support, you can rest assured that your agency is well-equipped to combat cyber threats effectively. Don't Wait, Act Now: Don't wait until it's too late to fortify your agency's defenses against cyber threats. Take proactive steps today by reaching out to us for a customized system and quote. Schedule a consultation with our team to explore how we can tailor solutions to meet your specific cybersecurity needs.

  • Email Notifications with RMS: Introducing the Citizen Information Service (CIS) Application

    Are you looking to enhance your agency's communication capabilities while meeting legal victim notification requirements? Look no further than the Citizen Information Service (CIS) Application, a powerful add-on to the RMS (Records Management System) designed to revolutionize email notifications. What is the CIS Application? The CIS Application serves multiple purposes within the RMS framework: Public Relations Medium: It acts as a platform for agencies to engage with the public and stakeholders effectively. Legal Victim Notification: CIS assists agencies in meeting legal requirements for victim notifications. Cost Reduction: By utilizing electronic communication, CIS helps agencies reduce media distribution costs associated with traditional notification methods. Unlike traditional fixed email notifications, CIS offers flexibility and configurations. Leveraging the workflow rules engine embedded within the RMS system, CIS adapts to your agency's unique needs seamlessly. How Does Email Notification with RMS Work? Operating through electronic communication via email, CIS continuously monitors incident and report processing within the RMS. It enables agencies to send customizable emails to various stakeholders involved in a case, such as victims, witnesses, or offenders. These emails can contain crucial information such as victim assistance details, court times, addresses, and property notification letters. Why Choose CIS? Streamlined Communication: CIS streamlines communication processes, ensuring timely and accurate notifications to stakeholders. Cost-Efficiency: By reducing reliance on traditional media distribution methods, CIS helps agencies save on operational costs. Customizability: Tailored email templates and configurable settings allow agencies to adapt CIS to their specific notification requirements. Questions? Are you interested in incorporating the CIS Application to get an email notification with RMS? Reach out to our Support Team today to receive a personalized quote and learn how CIS can optimize your agency's email notification process.

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