August 30, 2018

This document describes the general usage and configuration options related to the standard JMS data entry forms and is intended to assist the agency in identifying configuration options that may best suit the agency’s needs.  The document is arranged by major topics and includes descriptions of features and capabilities that have been included in current release(s) of the product.  Note that the EIS systems are highly configurable and actual appearance and functionality within your agency may vary slightly from the descriptions given herein.  References to new capabilities are provided in this document as a quick overview of the components basic capabilities, not a complete description of the component.  If additional information is required, please contact EIS support.

August 30, 2018

This document describes the general usage and configuration options related to the JMS automated Task Tracking capabilities and is intended to assist the agency in identifying configuration options that may best suit the agency’s needs.  The document is arranged by major topics and includes descriptions of features and capabilities that have been included in current release(s) of the product.  Note that the EIS systems are highly configurable and actual appearance and functionality within your agency may vary slightly from the descriptions given herein.  References to new capabilities are provided in this document as a quick overview of the components basic capabilities, not a complete description of the component.  If additional information is required, please contact EIS support.

August 30, 2018

This document describes the general usage and configuration of the EIS validation process, currently deployed in the JMS Booking Completion and JMS release processing sections of the respective applications.  The document is arranged by major topics, and includes descriptions of features and capabilities that have been included in current release(s) of the product.  Note that the EIS systems are highly configurable and actual appearance and functionality within your agency may vary slightly from the descriptions given herein.  References to new capabilities are provided in this document as a quick overview of the components basic capabilities, not a complete description of the component.  If additional information is required please contact EIS support.

August 30, 2018

This document describes the general usage and configuration of the EIS JMS navigation tree contained within the JMS product.  The document is arranged by major topics, and includes descriptions of features and capabilities that have been included in current release(s) of the product.  Note that the EIS systems are highly configurable and actual appearance and functionality within your agency may vary slightly from the descriptions given herein.  References to new capabilities are provided in this document as a quick overview of the components basic capabilities, not a complete description of the component.  If additional information is required please contact EIS support.

August 30, 2018

This document describes the general usage and configuration of the EIS JMS Alert Configuration options, currently deployed in the EIS JMS application.  The document is arranged by major topics, and includes descriptions of features and capabilities that have been included in current release(s) of the product.  Note that the EIS systems are highly configurable and actual appearance and functionality within your agency may vary slightly from the descriptions given herein.  References to new capabilities are provided in this document as a quick overview of the components basic capabilities, not a complete description of the component.  If additional information is required please contact EIS support.

June 28, 2018

Restricting a report becomes necessary from time to time because of one reason or another.  Completing this task using our Restrict Maintenance Module in RMS Manager is quick and easy to do.  For your convenience, in versions 17.7 or higher , we have added a red colored  “Restricted” case indicator on the header in the upper right hand corner on Case, Supplement, FI, Citation, Parking, and Trespass reports.  This same module can also be used to unrestrict a report.  

Restricting or unrestricting a report in RMS2 is super simple. Please explore this video and I'll show you how.

June 18, 2018

It’s very easy to merge two name records together using our MIS Manager. A match to an existing name is made if both carry the same name, sex, birth date and one other identifying number.  Identifying numbers are checked in this order:   FBI Number, State ID Number, Local ID Number, Social Security Number, and Driver's License Number.  Failure to match on a number--even if names match--causes the name to be added which could cause duplicate records.  It is a very common mistake to enter a wrong date of birth or misspell a person’s name.  Another common mistake is misspelling the name of a business or not entering the name completely.  All of these will cause duplicate MNI records.   

Managing and combining names in RMS2 is super simple. Please explore this video and I'll show you how.

June 15, 2018

Maintaining a clear dashboard “Action List” in RMS is important for a number of reasons.  First off, a well-organized action list allows users to quickly view, group, sort and access reports requiring attention without wading through an extensive list.  Secondly, it improves overall system performance.  Since the Workflow manager is processing all unresolved and posted actions, the longer list becomes – the more processing is required.

Managing the Items on a user action list in RMS2 is super simple. Please explore this video and I'll show you how.

June 13, 2018

The “Key” image in JMS represents the primary image displayed on every screen AND the image that is published to the systems Master Name Index (MNI).  When using the live capture option, the system automatically sets the first frontal view as the “Key” image.  However, system users can set any image in the inmate’s collection to be the primary (“Key”) image.  

Managing the inmate's primary photograph in JMS is super simple. Please explore this video and I'll show you how.

May 1, 2018

EIS announces the availability of the new Citizens Service Portal Mapping application.  CSP mapping is a fully hosted interactive mapping program designed to provide community interaction with Law Enforcement Agencies by providing public access to activity information serviced by participating agencies. The look and feel of this interface has been completely redesigned, and specifically formulated to support cross platform access and be responsive to day to day devices (Cell phones, Tablets, Computers).  Basic features include: 

  1. Hosted application Integrated with agency's website.

  2. No longer requires Microsoft Silverlight to access.

  3. Map case reports and calls for service reports. (where applicable)

  4. Automatic scaling and control for smaller format devices.

  5. Three (3) map types to view:  Cluster, Pin, and get a quick visual where all the activity is at with a Heat map.

  6. Agency names and addresses located on front page along with...

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