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Support Portal Enrollment

EIS is there when you need us!

EIS demonstrates a strong commitment to offering all of our customers premium system support for their Public Safety Software. EIS Provides Friendly, Expert Technical Support from Real People who really care about our clients. If questions or problems arise, we offer live support to help resolve any issues relating to our applications.



With your membership to the EIS customer support area, you will have direct contact with EIS support representatives and be able to access*:

  • Support Requests and Open Ticket Tracking

  • Product Knowledge Base

  • Software Downloads

  • Online Training videos

  • Grant Opportunities

  • EIS Newsletter

  • On-Line Support

  • On-Line Documentation

  • Technical Discussion Forum

  • Industry Information and Operating Practices

* An active support account is required to access live support


Our Tech Support office is open:

24 hours a day, 7 days a week including holidays.
Tech Support 208.580.0400

Standard Live support hours are:

Monday thru Friday
8 a.m. - 5 p.m. (Mountain Standard Time)
Tech Support- 24/7

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