It’s very easy to merge two name records together using our MIS Manager. A match to an existing name is made if both carry the same name, sex, birth date and one other identifying number. Identifying numbers are checked in this order: FBI Number, State ID Number, Local ID Number, Social Security Number, and Driver's License Number. Failure to match on a number--even if names match--causes the name to be added which could cause duplicate records. It is a very common mistake to enter a wrong date of birth or misspell a person’s name. Another common mistake is misspelling the name of a business or not entering the name completely. All of these will cause duplicate MNI records.
Managing and combining names in RMS2 is super simple. Please explore this video and I'll show you how.