Computer Aided Dispatch (CAD)
Complete Command & Control
With EIS/CAD, you have the power to command. EIS/CAD is a comprehensive, easy-to-use command and control computer-assisted dispatching system that delivers the functionality required to meet the increasingly complex demands of public safety communications. The EIS Computer Aided Dispatch system was designed with the understanding that saving a life and ensuring officer safety may depend upon the accuracy and timeliness of information. EIS/CAD enables the communications center to manage calls supporting Police, Fire and EMS, in a high-performance, multi-user, multi-agency, multijurisdictional environment.
Dispatchers have immediate access to mission-critical information including real-time call updates, unit location, call status, special instructions, premises history & information, as well as automatic alerts on wanted or missing persons, integrated State and NCIC query, duplicate call notification, and operational recommendations are all a base part of the system. The system can function with separate or integrated call-taking operations. EIS/CAD integrates with E911 systems and includes E911 Phase II capabilities; including reverse geocoding and mapping. The CAD system provides complete integration with other EIS products, including police and fire records management systems. It fully supports mobile digital communications, E911, and external state and national switching systems.
Call to Closure
Initiation - Response - Report - Approval - Investigations - Dissemination
Creation to closure, we have you covered.
From beginning to end RMS provides a comprehensive set of capabilities managing all aspects of the case, including field data collection, review, and approval, assignments, validation, dissemination, and prosecution. RMS provides a collaborative suite of software enabling full digital case management – tailored to meet the needs of the agency.
Features at a Glance
Multi-Jurisdictional CAD (Law/Fire and EMS)
CAD-2-CAD (C2C) Multi-Center Communications.
Web and desktop CAD Status Resource Monitor
PI & PII E-911 Interface
Integrated NCIC/State/Regional Inquiry
Automated Run-Cards/Dispatch Recommendations
Tow Rotation Recommendations
Ready Reference Files/Personnel/Phone Lists
Automatic Address Verification (ESRI)
Unit status Maintenance
Emergency Routing of events
Integrated Mobile digital
Integrated AVL/GPS Support
Field Initiated Activity
Rip and Run
Integrated Safety Timers
Case Number Management
Map and Text Status Displays
Easy to Use – intuitive & straightforward graphical user interface, engineered to provide rapid and accurate access to all system functions. CAD provides multiple interface options for most functions. Dispatchers can choose Mouse or Keyboard actions, including Drag-and-Drop, Hot Keys, Command Line and Pop Open forms.
Integration with Dispatch Technologies - Includes a sophisticated interface engine that provides data integration with a wide variety of systems, saving time and reducing errors. Interfaces include, e911, NCIC/NLETS, TDD, ProQA, CAD-CAD connectors and much more.
Mapping, AVL and Geographic Services – CAD couples geocoding and mapping displays into a single platform. The system utilizes the ESRI engine as the basis of situational map displays, address validation and unit tracking, and supports E911 Phase I and II.
Multi-Agency/Cross-Jurisdictional Data Sharing - designed to eliminate the constraints of agency/jurisdictional boundaries, and to support multi-agency data collaboration and data sharing.
Streamlines Operations and Improves Efficiency.
Complete Systems, if we don't have it today, we will make it for you!
Configurable to Meet Agency Requrements
Full Time, 7 X 24 End to End Sytem Support.
Web and Mobile Access
Mobile and SmartPhone access – CAD supports the WRS product, allowing real-time access to CAD information from any browser enabled device. Provides active call details, unit history, formatted CAD status monitors and closed call history recall.
Comprehensive Reporting – Built on SSRS, Intelligent reports and informational displays provided throughout the records environment, fully customizable displays and printouts-, end user report development tools.