Overview
EIS’s Computer Aided Dispatch system (CAD), by SmartCOP is a state-of-the-art multi-agency, multi-jurisdictional public safety software solution for law enforcement, fire, EMS, and other public safety agencies. Our CAD provides comprehensive tracking of public safety and emergency calls for service and incident management.
The CAD system provides seamless integration with interactive, real-time map display for call handling, dispatching, mobile data, records, and information management to optimize operations efficiency. It offers a feature-rich solution that provides flexibility and includes integrated mapping, AVL run cards, and linked historical data. Our CAD Is easy to use and highly customizable.
In addition, our CAD tracks assigned and unassigned officers, allowing administrators and supervisors to quickly evaluate personnel effectiveness, and to identify high crime and service area locations for more effective agency resource management. These and other features make the CAD system exceed the normal CAD offering and present a unique and innovative system.
CAD by SmartCOP Features
Multi-agency, multi-jurisdictional support
Command line entry
Enhanced E-911 interface
Supports 911 Wireless Phase II
Closest unit recommendation
Closest hydrant location
Transmission of BOLOs to MCT
Dynamic run cards
Demographic data collection
Automated-mail/paging
Unit timers and status alarms
Streamline reporting
Event-driven
NCIC integration
Microsoft®Windows®-based solution
Benefits
Increased efficiency, decreased response time
Fully and seamlessly integrated with EIS’s public safety software suite
More informed decision-making with resource allocation
Easy-to-Use
Calls for service are instantly visible to every user without refreshing or updating the dispatch screen
Quickly assess the status of all units and calls
E-911 feed, address verification, and pre-set complaint types result in fast, accurate data entry
Premise history, caution notes, prior calls, BOLOs, and tow record notifications
E-911 ANI/ALI feed populates a call for service
Quickly reference past incidents with call history archive
Drag-and-drop dispatch
Visual and audible system alert
Configurable
User-defined incident types, disposition codes, status change codes, unit roles, unit recommendations, and CAD event sounds
Configure the command line field order
Customizable CAD commands
User-defined patrol zones, districts, and wards
Customized transaction logging
Configurable map
ESRI-Based Mapping
Click on the map and create a call for service
GEO address validation
Configurable icons to represent incident types
Determine unit proximities to the Incident